Post-event communication is just as vital as pre-event outreach. It's when organizers solidify connections made during the event, collect valuable feedback, and prepare for future engagements. Let's explore effective strategies that can help transform your post-event data into valuable insights while maintaining strong attendee relationships.
Highlight Key Moments
Start by sharing standout moments from your event:
Compile the most impactful presentations or discussions
Extract meaningful quotes from speakers
Identify major themes or takeaways
This gives attendees who couldn't participate in everything a chance to catch up and reminds all participants of the value they received.
Different attendee groups require different approaches:
Attendees:
Utilize photo distribution apps to share event images in real-time with attendees. Encourage them to post these photos on social media with your event hashtag to expand reach.
Send concise post-event surveys focusing on key areas: overall satisfaction, specific sessions, speaker performance, logistics, and improvement suggestions. Keep it brief to increase response rates.
Foster a community by encouraging attendees to share their experiences using event-specific hashtags. Feature the best posts in your follow-up communications.
Collect structured feedback with EventHQ's Session Feedback & NPS feature to gain actionable insights about your event. This automated system triggers feedback forms at optimal moments, ensuring higher response rates and more accurate data.
Send personal thank-you notes directly from the event organizer (not delegated to team members). Handwritten notes add a meaningful personal touch that speakers remember.
Transform event content into valuable resources by repurposing presentations, recordings, and insights into articles or learning materials. Always notify speakers when their session recordings are available, allowing them to review and flag any sensitive content before public sharing.
Sponsors:
When sharing post-event data with sponsors, organize information into clear categories:
Who has attended?
Who has not attended?
Who took part in the dinner that was hosted?
This segmented approach enables sponsors to tailor their follow-up communication strategies effectively, improving ROI tracking and future participation decisions.
Create Valuable Content Packages
Categorizing post-event content:
"Watch & Learn" sections with video highlights
"On Your Read List" with written insights
Success stories from participants
Expert opinions and analysis of industry trends
Extend the Conversation
Keep momentum going through:
Social media engagement with event photos and videos
Personalized follow-ups with business leads
Post-event networking opportunities (virtual or in-person)
Detailed recap blog posts or newsletters
Early announcements about upcoming events
Leverage Testimonials
Real success stories make powerful post-event content:
Share specific metrics of success
Include direct quotes from satisfied participants
Demonstrate tangible outcomes from event participation